Privacy policy

Last updated: 28 October 2026

Who we are

This site is operated by JPG LLC (identification code 405503940) ("JPG Print", "we", "us"), 8 Egnate Ninoshvili St, Tbilisi, Georgia. We are responsible for your personal data. For any question about this policy or your data, contact us at jpg.printshop@gmail.com or +995 555 70 55 77, or visit us at the shop.

What we collect

When you place an order, we collect:

• Your first name, last name, phone number, and email address
• Your delivery address, if you choose delivery instead of pickup
• The design image you upload, if you customize a product, plus an automatically generated preview image of your design on the garment
• Order details — product, size, color, quantity, notes, and price
• Payment confirmation from our payment processor (we never see or store your card number)

When you visit the site, our hosting provider and the font and code services listed below receive your IP address and basic browser details, as with any website. We don't require an account, we don't use analytics or tracking, and we don't collect anything else unless you place an order.

Why we use it, and on what basis

• To carry out your order — printing, packing, delivery or pickup, taking payment, and contacting you about the order. This is necessary to perform our contract with you.
• To keep accounting and tax records of past orders. The law requires this.
• To handle returns, complaints and warranty claims, and to keep the site secure and prevent fraud. These are our legitimate interests.

We do not use your data for advertising or profiling, we make no automated decisions about you, and we never sell your data.

Who we share it with

We use the following services to run the shop. Each receives only the data it needs to do its job:

We don't share your data with anyone else unless the law requires it (for example, a request from a court or the tax authority), and we never sell it.

Data stored outside Georgia

Apart from the courier, these services are based outside Georgia, so your data is stored or processed abroad — in the European Union, the United States and other countries. We transfer only what's needed to carry out your order, and we use established providers that commit to protecting personal data in their data-processing terms.

How long we keep it

We keep order records — including your contact details, delivery address and design images — for as long as Georgian tax and accounting law requires us to, and at least as long as a warranty claim about the order is possible (2 years from delivery). After that we delete them. If you'd like your data deleted sooner, contact us and we'll delete what we're not required to keep.

Your rights

Under the Law of Georgia on Personal Data Protection, you can ask us at any time to:

• Tell you what data we hold about you, and give you a copy
• Correct or complete inaccurate data
• Stop using, delete or destroy your data, subject to our legal duty to keep order and accounting records
• Block the use of your data while a request is being looked into
• Give you the data you provided in a common electronic format

To exercise any of these, email jpg.printshop@gmail.com. We'll reply within the time limits set by law, free of charge. If you think we've mishandled your data, you can complain to the Personal Data Protection Service of Georgia or go to court.

Cookies and storage

This site does not use tracking or advertising cookies. It stores only what it needs on your device: your language choice and, if you use the admin panel, your login. Flitt's payment page may set its own cookies needed to process the payment — see Flitt's privacy policy.

Security

Your data is transmitted over encrypted (HTTPS) connections and stored with access-controlled database permissions. No online service can guarantee absolute security, but we take reasonable technical measures to protect your information.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top always shows the most recent version.